Turn your layover into a free stay
The Bund’s colonial facades facing a neon skyline across the Huangpu River.
1 night at a 3-star hotel
Your trip must route through PVG (Shanghai) with a 6–24 hour layover. Eligible classes: see airline.
Apply through the China Eastern mobile app (transit/stopover hotel) or, if the web form fails, at the PVG international transfer/transit desk on arrival. Provide your '781' ticket number, name and onward flight details, then take the designated hotel's shuttle. Don't confuse it with the separate free PVG-SHA inter-airport shuttle.
The airline confirms your hotel and any included tours via email, usually within a few business days.
Make your own way to the hotel (most cities have cheap metro/airport taxis). Take any included tours, then continue your journey.
Tours and skip-the-line tickets that fit a layover. Book on GetYourGuide.
118 reviews aggregated
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Is the free hotel actually decent or a dump?
How much is all the free stuff actually worth?
Will the airline actually respond to my email?
Is this city worth visiting for 1-2 days?
Felt treated like a VIP on the airport transfer and got a comfortable, quiet, clean room at the assigned Shanghai Shahai International Hotel; the only real downside was the pervasive smell of cigarettes.
Traveled: Jun 2025
Landed early, was on the hotel shuttle within about 90 minutes, slept for five hours, then used the rest of the long layover to see the Bund, Yu Garden and the Pearl Tower; no breakfast was included.
Got a private car transfer to the assigned hotel, which had grand chandeliers and elegant lobbies but tired rooms - worn carpets, windows that didn't close properly and a noisy mini fridge - so a solid but not luxurious three-star.
Their complimentary China Eastern transit night was at the Boyang Boutique Hotel, where the room was spacious and impressively clean, though none of the staff spoke any English; they used Didi to reach downtown.
Traveled: May 2019
Successfully completed the transit-hotel application at PVG and pointed out that the apply button only appears once you have registered for and logged into China Eastern's mileage program.
Trying to book from abroad, found the official transit-hotel application site broken - it either threw errors or claimed the fields were empty - and felt the process was far clunkier than other Chinese carriers' transit-hotel offers.
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The big-ticket item is genuinely free: China Eastern covers a 1-night stay at a 3-star hotel in Shanghai. But "free" has edges worth knowing: you still typically pay for meals beyond anything included, any city or tourist tax, and a transit-visa fee if your passport needs one. Compare the total fare too: adding a stopover doesn't always cost the same as a plain connection.
Passengers flying China Eastern on a ticket issued by the airline, with a qualifying layover in PVG between 6 and 24 hours. Eligible booking classes: see airline. One free night at a designated hotel for international transit passengers through Shanghai, when the connection exceeds 6 hours and you take the earliest onward flight within 24 hours (free night for flights arriving before 03:00). Ticket must be plated '781' with every segment on China Eastern (MU) or Shanghai Airlines (FM); booking classes A/O/G/X and award/redeemed tickets are excluded. Also offered at Beijing, Kunming, Nanjing and Wuxi. The English web application form currently redirects — apply via the China Eastern app or the PVG transit desk. China's 240-hour visa-free transit applies separately.
Your connection in PVG should fall between 6 and 24 hours. Two things travelers get caught by: flight-search sites usually show the shortest connection by default, and that's often too short to qualify. You may need to deliberately pick a longer-layover flight. And the layover shown isn't all usable: clearing immigration and any baggage steps eats into it, so give yourself comfortable margin above the 6-hour minimum.
Stopover programs are run by the airline, so the safest route is a ticket booked directly with China Eastern on an eligible fare. Award and miles tickets, and bookings made through online travel agencies or other third-party sites, often follow different rules: sometimes they don't qualify, sometimes the stopover has to be arranged another way. Before booking like that, confirm directly with China Eastern that your specific ticket type is eligible.
To leave the airport for your stopover you must meet China's transit or entry rules, and this matters before you even fly: if your passport requires a transit visa and you don't have one, the airline can deny boarding. The good news: many nationalities get visa-free transit, visa-on-arrival, or a quick e-visa, and some stopover programs include the transit visa. Select your nationality on this page to see the exact requirement for China, and arrange any visa well before departure.
Airlines do sometimes adjust schedules after you book. A change can shorten or lengthen your layover. If it drops the connection below the 6-hour minimum, or past the maximum, it can affect your eligibility. If you get a schedule-change notice, re-check your layover against the program's window and contact China Eastern to rebook or re-confirm the stopover. It's worth re-checking your itinerary a few days before departure.
On a single China Eastern ticket, your checked bags are normally tagged straight through to your final destination, so you head into Shanghai with just your carry-on, and your luggage continues on the onward flight. You'd only collect and re-check bags if part of your trip is on a separate ticket. If you'd like a checked bag with you for the overnight stay, ask China Eastern when you arrange the stopover.
Most stopover programs allow only one stopover per round-trip — on either the outbound or the return leg, not both. A few carriers are more flexible. Confirm with China Eastern whether your specific itinerary can include a stopover on each leg before planning two stops.
China Eastern assigns the hotel — typically a 3-star property in or near Shanghai — rather than letting you choose a specific one, though premium-cabin passengers are often placed in higher-tier hotels. The exact property is confirmed when you arrange the stopover.
Apply through the China Eastern mobile app (transit/stopover hotel) or, if the web form fails, at the PVG international transfer/transit desk on arrival. Provide your '781' ticket number, name and onward flight details, then take the designated hotel's shuttle. Don't confuse it with the separate free PVG-SHA inter-airport shuttle.
Up to 1 days. You can extend your layover without paying additional airfare, as long as it fits within the program's rules.
Choose your passport to see if you can leave the airport.
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